Registrar's Office: Student Records

MCC partnered with Parchment, education's largest transcript provider, to make ordering your official transcript & education verification easier and faster!

ATTENTION: Student records prior to 2017 do not qualify for urgent processing and may take 10+ days to receive.

Education Verification (EV) provides confirmation of a learner's enrollment in a program of study and verifies their current status in the program. This includes students name, program name, program type (certificate vs degree), enrollment date, target completion date (applicable for active students only), program exit date, credential awarded and date awarded.

1. Education Verification (EV) Request:

• Regular processing fee: $16
• Processing time: up to 10 processing days
• How to request: order through Parchment
• There are two delivery options for an (EV) request:
  • Electronic (via email)
  • Print & Mailed (printed on paper & mailed)

By requesting to send the records to a third party on student's behalf, the student gives the college permission to release their records to the third party listed on the request.

Education Verification Request Instructions 

Please review information below before completing your education verification request to avoid delays in processing and/or extra charges. 

Processing Time: 

Midwestern Career College processes education verification requests Monday through Friday during published business hours. Education verification requests are not processed on weekends, holidays, and campus closure days. Orders are processed in the order they received. Processing time does not include mailing time. Students should plan accordingly when placing time-sensitive orders. 

Delivery address and recipient details: 

• Before submitting your education verification order, please review the delivery address and recipient details carefully. Once an education verification is released, it cannot be redirected.

• If a previously sent education verification needs to be sent to a different recipient or address, a new education verification order must be placed, and additional order charges will apply.

• FERPA Release: All education verification orders requesting direct release to a third party (other than the student) must include a signed FERPA release.

• Students requesting education verification for employment, academic credit transfer, professional certification, or other credential verification reasons should confirm with the requesting party whether they require education verification to be sent directly from the college to be considered official. Generally, employers and educational institutions require education verification to be sent directly from the college. 

• Direct Delivery to Students: Students requesting official transcripts for the above-mentioned reasons but choosing to have the transcript delivered to themselves instead of the requesting party should confirm their intent in the comments section of the order form. 

Incomplete or conflicting information: 

If the education verification request contains incomplete or conflicting information, the Registrar's Office will attempt to contact the student for clarification. If the student does not respond, the Registrar's Office will use professional judgment to decide whether the request can be completed or should be cancelled. If cancelled, the education verification fee will be refunded to the student. The Registrar's Office is not responsible for delays in processing or additional charges that may result from incomplete or conflicting information provided as part of the education verification request.

Upon meeting graduation requirements outlined in the catalog, students are issued their graduation packet within 45 days from their program completion/graduate date. The Graduation Packet includes student Diploma/certificate(s), one copy of official transcript, and one copy of unofficial transcript will be mailed to the student’s address on file with the college unless prior arrangements have been made in advance by the student. It is the student responsibility to ensure that their correct mailing address is on file with the college at all times. Unconfirmed, incomplete or incorrect mailing addresses on file will result in mailing delays. Students who do not update the mailing address on file with the college prior to graduation packet being shipped will be charged a Diploma/Certificate replacement fee. 

Graduation Packet includes the following documents: 

• Diploma/certificate(s)
• Official Transcript signed in a sealed envelope.
• Unofficial Transcript

Graduation Packet will not be released to students with an outstanding balance of $5.00 or more until the balance is resolved and the holds are cleared. Once the balance is paid and/or the hold is lifted, graduates can complete the Diploma/Certificate of Completion (COC) Request Form available on the Request/Order Certificate(s) tab to expedite the release of their Graduation Packet. The graduation packet will be released within 45 days from the day the balance was resolved and graduation requirements were paid to the address on file with the college. 

Upon meeting graduation requirements outlined in the catalog, students are issued their diploma or certificate of completion (COC) within 45 days upon completion of class and the program with their graduation packet. Graduation Packet will not be released directly to students with an outstanding balance of $5.00 or more until the balance is resolved and the holds are cleared. If you are uncertain regarding the status of any holds like a balance on your account, please reach out to the Business Office today. If you do not have a balance and did not receive your diploma/COC, let us know by completing the Diploma/Certificate of Completion (COC) Request Form. Students are required to complete this form if:

1. You are an ESL student requesting your certificate of completion (COC). NOTE: one COC is issued for the highest ESL level achieved (A1-C2 level) while there is separate COC processing per term for VESL/ 2-day English Language Training program, English for Healthcare, and post advanced with passing grades of 70% or higher. 
2. You are a certificate or degree program student who has not received your original diploma or certificate of completion (COC) AND it has been over 45 days since program completion. 
3. You are a certificate or degree program student requesting a replacement of your original diploma or certificate of completion (COC).
4. You are a former certificate or degree program student who recently resolved the balance on the student account and now requesting for your graduation packet.

Please be advised that the design, wording, and signatures on the replacement document will be processed with what is currently in use by the College and may be different from the ones printed on the original certificate.

• Replacement fee: $45/copy
• Urgent Fee: additional $25/envelope.
• Make a payment online

Processing time:

• Requests are processed within 15 business days from the receipt of the request and confirmation of the fee payment.
• Urgent requests are processed within 3 business days from the receipt of the request and confirmation of the fee payment.
• To ensure timely processing, please forward your payment receipt to registrar@mccollege.edu

Students can pick up or receive COC in the mail:

• COCs sent by mail will be delivered by standard ground USPS service.
• Urgent replacement COCs will be delivered by next day USPS, UPS or FedEx service.

If you are a current or former student with an outstanding balance of $5.00 or more owed to the college, you can request the following records: 

• Unofficial Transcript
• Education Verification Letter
• Official Transcript (required to meet the criteria provided below)

Midwestern Career College will issue official transcript to a current or former student with an outstanding balance of $5.00 or more owed to the college if the request meets at least one of the criteria listed below: 

a) Financial obligations have been met for the payment period(s). 

Effective July 1, 2024, the college will provide a current or former student who owes a debt with official transcript that includes, at minimum, all the credit or clock hours for payment periods in which a student received Title IV funds and for which all institutional charges were paid or included in an agreement to pay at the time the request is made. 

b) Official transcript is requested to complete a job application.

• If the request is submitted by the student, the student must indicate that the transcript is requested for job application, provide employer contact information for transcript delivery, and fill out the FERPA release box.
• Alternatively, a student's potential or current employer can directly request transcripts via Parchment and provide FERPA Release Form signed by the student. 
• Students requesting official transcripts to complete a job application, and choosing to have the transcript delivered to themselves instead of the requesting party should confirm their intent in the comments section of the order form.  

c) Official transcript is requested to facilitate transfer from one institution of higher education to another.

• If the request is submitted by the student, the student must indicate that the transcript is requested for transfer to another institution, provide receiving institution's contact information for transcript delivery, and fill out the FERPA release box.
• Alternatively, the receiving institution can directly submit a Parchment request for an official transcript and attach the FERPA Release form.
• Students requesting official transcripts to facilitate transfer from one institution of higher education to another and choosing to have the transcript delivered to themselves instead of the requesting party should confirm their intent in the comments section of the order form. 

d) Official transcript is requested to apply for State, Federal, or institutional financial aid.

• If the request is submitted by the student, the student must indicate that the transcript is requested for the purposes of application for State, Federal, or institutional financial aid, provide requesting agency's contact information for transcript delivery, and fill out the FERPA release box.
• Alternatively, the requesting agency can directly submit a Parchment request for an official transcript and attach the FERPA Release form.
• Students requesting official transcripts for the purposes of application for State, Federal, or institutional financial aid and choosing to have the transcript delivered to themselves instead of the requesting party should confirm their intent in the comments section of the order form. 

e) Official transcript is requested in connection with joining the United States Armed Forces or Illinois National Guard.

• If the request is submitted by the student, the student must indicate that the transcript is requested for the purposes of joining the United States Armed Forces or Illinois National Guard, provide the Recruiting Officer's contact information for transcript delivery, and fill out the FERPA release box. 
• Alternatively, a Representative of the United States Armed Forces or Illinois National Guard can submit a Parchment request for an official transcript and attach the FERPA Release form.
• Students requesting official transcripts in connection with joining the United States Armed Forces or Illinois National Guard and choosing to have the transcript delivered to themselves instead of the requesting party should confirm their intent in the comments section of the order form. 

f) Official transcript is requested in connection with pursuing other postsecondary opportunities.

• Current and former students with an outstanding balance requesting transcript to pursue other postsecondary opportunities should provide explanation of the postsecondary opportunities they are pursuing in the comment section request, include contact information of the requesting party for transcript delivery, and fill out the FERPA release box. 
• Alternatively, the requesting party can submit a Parchment request for an official transcript, explain the purpose of the request in the comments, and attach the FERPA Release form. 
• Students choosing to have the transcript delivered to themselves instead of the requesting party should explain the purpose of the request and confirm their intent in the comments section of the order form.